Upgrading to 1.49 crashes website

Viewing 15 replies - 1 through 15 (of 48 total)
  • Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website
    2. Install this plugin: https://wordpress.org/plugins/code-snippets/
    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet
    4. Give that post any name and copy the below code in the Code field

    add_action( 'init', function() {
    	delete_option( 'schema-ActionScheduler_StoreSchema' );
    } );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress
    6. Open WordPress Dashboard in a new window
    7. Then deactivate recently created snippet from here
    disable snippet
    8. Then activate the Rank Math plugin again
    9. Please disable the Code Snippets plugin if you are not going to use it

    Here’s a video screencast:

    Please clear all the cache, including the server after following the above process.

    If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:


    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):


    We really look forward to helping you.


    I have updated the sensitive data as requested. Can you please check further?

    Thank you.


    We tried activating the Code Snippets plugin and your site threw an error.

    Can you please add the FTP access as well in the Sensitive Data section so we can assist you better?

    Looking forward to helping you. Thank you.

    The code snippet doesn’t work and now you’ve crashed my website again.


    We are extremely sorry, we did not know that the Code Snippets plugin was not working as well.

    If you can add the FTP details, we can get this sorted asap for you.

    Looking forward to helping you. Thank you.

    I’ve installed the code snippet and tried to run your solution but that doesn’t work either.

    The warnings in the script wont’ allow me to save and activate.


    Please follow these steps:
    0. Activate the default theme, Twenty Twenty.

    1. Please add the following code to your theme’s functions.php file:

    add_action( 'init', function() {
    	delete_option( 'schema-ActionScheduler_StoreSchema' );
    } );

    2. Open the dashboard in a new tab.

    3. Delete the code from your theme’s functions.php file.

    4. Activate the Rank Math plugin back.

    Please let us know if that helps. Thank you.

    That doesn’t work either. Crash site again.

    OK it sort of worked. I have this error.

    The plugin generated 4338 characters of unexpected output during activation. If you notice “ headers already sent ” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.


    Can you please clear the cache and see if the error appears again?

    If not, please reactivate the Rank Math plugin and the Analytics module.

    If everything’s working fine, you are good to go.

    Please let us know. Thank you.


    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Disabled, cleared cache, enabled cleared cache.

    When analytics is connected can’t select a property to display analytics.


    Glad the plugin is working back.

    The Analytics module might not be returning any value because we have hit the allowed API limit due to the sheer number of users using the latest version.

    Google allows applying for an increase in the quota limit only when someone hits at least an 80% API limit, which happened after we released the final version and everyone started to mass-import their data.

    With that said, we have applied for an increase in the quota limit and as soon as that happens, the Google Analytics part will start working again.

    All the search console data, along with many other filters we added, have moved to the Analytics tab. All your console data will be available there along with the Analytics data.

    We seek your understanding and patience in this matter.

    Hope that helps. If there’s anything else we can help you with, please let us know.

    We are here to assist. Thank you.

    Does that mean I can’t even select which GA property to use? For me this still isn’t working even wit the basics of adding GA code to my site.


    Can you please select a property in the Google Search Console tab and see if that helps?

    Looking forward to helping you. Thank you.

Viewing 15 replies - 1 through 15 (of 48 total)

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