Page Title and Meta Description Not Updating

#789051
  • We have made changes to the Page Title and Meta Description but upon checking it looks like it’s not updating. At first we used Yoast SEO, no result. Then now we are using Rankmath and still no result. All pages are affected.

Viewing 15 replies - 1 through 15 (of 22 total)
  • Hello,

    I’m sorry to hear that you are facing issues with your Page Title and Meta Description not updating even after switching from Yoast SEO to Rank Math. This issue can be frustrating, but we are here to help you resolve it.

    To troubleshoot this problem, please follow these steps:

    1. Check the Latest Version of Your Page Hasn’t Been Indexed:

      • Confirm if Google has picked up on the changes by checking when Google’s cache was last updated for the page. You can do this by following the steps mentioned in this guide: Check the Google Cache.
    2. Ensure Your Schema Settings Are Valid:

      • Make sure that the settings in Rank Math’s Schema tab for the post or page you’re referring to are correctly configured. The Headline should show %seo_title% and the Description should show %seo_description% as shown in this image: schema-settings-meta-description-title.
    3. Check the Title/Description Set in the Page’s Source Code:

      • Verify if your title/description has been set up properly in the page source by right-clicking on your page and selecting View page source. You can also use this online tool as an alternative.

    If after following these steps, the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for bringing this concern to our attention. We appreciate your patience as we work to resolve this issue for you.

    Warm regards.

    Sources:
    Homepage SEO Settings via Meta Title and Description
    Google Shows A Different Meta Title/Description For My Site » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hi, we have tried the steps indicated by RankBot but the issue persists. We need more help.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked the screenshot and can see that the meta title and description you had set is different from what is on Google Search.

    Please note that it is common for Google to do this nowadays. Even when everything is fine, Google may choose to display a different meta title for your search query result. Google may sometimes ignore the custom metadata you have set and instead display something else that better matches the search intent.

    Since the pages are already indexed, it is up to Google to show your content for the desired search keyword. Google sometimes tries to adjust the title according to the search intent.

    You can follow this URL for details on this issue:
    https://rankmath.com/kb/different-meta-title-and-description/

    Here’s an article you can also check for reference:
    https://www.searchenginejournal.com/google-changes-more-than-61-percent-of-title-tags/435618/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    ezetimibe-90d
    Rank Math free

    Hi, thank you for your response. For this page, Rankmath’s snippet looks the same as what is in the heymeta result but on the page source code it’s different. What should we do?

    I have updated the sensitive info section please check.

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I’ll get back to you once we are done creating backup.

    Hello,

    That is fine.

    Please let us know when you are done by sharing the login details with us so we can further check for this for you.

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi team thanks for waiting. I have added the WordPress login details to the sensitive data section.

    Hello,

    It seems that this website is not using a default login page for WordPress. Can you please share the login URL in the sensitive data section so we can check the issue?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, the login link has been added.

    Hello,

    Can you please share FTP access to the website so we can make modifications to the plugin files to debug the issue fully?

    We tried to troubleshoot with the Health & Check plugin but the troubleshooting mode is not working on your website so we require FTP access to modify the code directly and see where it’s failing and why.

    Looking forward to hearing back from you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    After logging in to your Hostgator account, we used the link you shared but it asked us for the username and password for the CPanel.

    Can you also please share the login information of your CPanel so we can debug the issue further?

    Looking forward to helping you.

Viewing 15 replies - 1 through 15 (of 22 total)

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