Impossible to get the site map

Viewing 6 replies - 16 through 21 (of 21 total)
  • Firstly I am English. I have been in this industry for the last decade. I do not have access to your website nor your Google Search Console. (GSC for short). When I 1st clicked your sitemap link, it redirected me to another page. Which tells me that you/or RM (RankMath) may have created a redirect of the sitemap. (Most likely in error).

    So I had 1st told you to double check your redirects. Also known as (AKA) 404’s or 301’s. Your sitemap did not show a 404, but a 301, which was a redirect. (404 means NOT FOUND).

    Soon afterwards, I retested your sitemap after you had supplied a screenshot. The sitemap works. Indicating that you should try and resubmit your sitemap. Which I said you should do. You claim that it is still not working. When in fact they are working 100%. Here are sitemaps within your sitemaps:

    I have access to all of these. Which means that google should too.

    So in fact, go into GSC, delete the sitemaps and try and resubmit them. When you do, make sure you only submit the last part of the URL (Uniform Resource Locator). for example: category-sitemap.xml

    By the way, I have just taken 10 minutes on this reply which in theory is billable time. But I gave it to you for free. Without asking for anything in return.

    But instead a nasty response from a person who takes the fun out of community support.

    Good luck with your sitemap. I have my own issues with my sitemap which are a little more serious.

    This is a clear understandable answer. Thanks for that.

    about your billable time concerns, I’ve been working for much longer than you in It industry apparently.

    Had your first messages been clear enough at first, then you wouldn’t have wasted your money/time with me

    I leave you to your “more serious issues”

    thanks anyway

    Yes. The old refuse to learn from the young. Good luck.

    I probably should not tell you this.

    In your GSC.

    Delete sitemap
    Add sitemap
    Test sitemap

    I had a similar problem with another site and this solved the issue.

    I open a new ticket


    Thank you for contacting Rank Math.

    Our developers will be assisting you in your new support ticket here:

    Looking forward to help you.

Viewing 6 replies - 16 through 21 (of 21 total)

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