GSC doesn't recognize the sitemap

  • Hi,
    I still have the same problem, I disabled all the plugins, but GSC will not take my sitemap,
    couls someone from Rankmath take this issue in charge please ?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Hello,

    Sorry for not following up quickly and any inconvenience that might have been caused due to that.

    I am getting 403 Forbidded error when I try to fetch the Sitemap using CURL tool: https://onlinecurl.com/

    Can you please contact your server team and ask them if they are blocking it?

    If you could share your WP logins, I would love to take a look at the Settings on your site, although I don’t think there is anything wrong in the Settings.

    Hope that helps. Thank you.

    Hi thanks for your kind answer
    I copied the credentials in the sensitive area for you

    Hello,

    All the Settings on your site looks ok to me. It seems like your server is blocking the Sitemap. Please contact your server team and ask if they are blocking it. You can show them the Screenshot I added in the Sensitive Data Section which shows 403 Forbidden error on Sitemap link when I checked it in the CURL Tool

    Hope that helps. Thank you.

    Hi
    I have disabled the plugin itheme security which was the origin of the 403 error
    The CURL tool now sees the sitemap.
    However, the GSC still doesn’t

    There is no problem on the server side as I had another sitemap that was ok very recently, there is no cache on the server, no firewall

    I’m completely lost

    thanks in advance for further help

    Hello,

    The CURL tool still shows me 403 forbidden error. Please see the screencast I added in the Sensitive Data Section.

    Thank you.

    Really ?
    Yesterday it was OK.
    Look at the screenshot in private area

    OK, I’m going to double check. I’m really puzzled

    Ok,
    I rechecked and found the reason of the 403

    now the sitemap is reachable,

    but I still have the problem in the GSC
    CF screenshot

    Hi Gregory,

    Could you please let us know what it says. Since the text is in the image, we cannot use Google translate to translate it.

    We look forward to hearing back from you.

    It says
    Impossible to get the sitemap

    Thanks a lot

    Hi, I’m still investigating
    this is really a GSC specific problem probably due to the new console and new things to adapt in he sitemap

    As you will see with the very last screenshot in the private area, I submitted the sitemap in Bing and it’s been completely accepted there

    Hello,

    Since Bing accepted the Sitemap, the sitemap loads in the browser, we believe the Google Search Console is not able to reach your server. We suggest contacting Google as the sitemap does contain URLs and Rank Math is outputting it correctly.

    Hope that helps. Thank you.

    Well this answer is not really helpful…

    I’m going to contact them but I’d be greatful of you keep investigating.

    Google is changing its version of the console which means seo tool developers need to look carefully that the compatibility remains…

    Thanks in advance for further feedback

    Hello,

    Could you please switch to the old GSC temporarily and see if you get the same error message? If not, this is nothing to worry about as the new GSC has been throwing tantrums for almost every sitemap plugin out there. It goes away on its own in a couple of days.

    Please let us know if that is not the case with you.

    Hi
    Good news

    It miraculously solved itself without doing anything

    I guess the problem was on the gsc side

    Thanks for your patience and help

    I love rankmath
    It’s a great all inclusive tool

    Greg

    Hello,

    We are super happy that the issue is now resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

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