Impossible to get the site map

Viewing 15 replies - 1 through 15 (of 21 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please tell us what error message are you getting while trying to submit the Sitemap on Google?

    Looking forward to helping you.

    ​​​​​​​

    Hi
    I got this message
    Impossible to fetch the sitemap
    “impossible de récupérer le sitemap” in French

    I already tried to flush permalinks and change the rewrite rules as mentioned in the sitemap fix problem doc but nothing works

    Hello,

    Are you using some caching plugin?

    If so, please disable that, even from the server level.

    Looking forward to helping you. Thank you.

    I have the same error too. My WordPress site has only RankMath plugin and no cache plugin installed. And the WP version is 5.1.1.

    I disabled all the cache I had,
    plugin and server

    the proplem remains the same

    Thanks in advance for your help

    The backend says

    ‘https://kompozitor.fr/thenotebar/sitemap_index.xml’ is not a sitemap index.

    Did you search for a redirect? As I see that URL redirects to https://kompozitor.fr/thenotebar/ instead of a 404.

    I don’t understand what you mean…
    could you say it in non technical terms please

    where i go on this URL from my computer
    https://kompozitor.fr/thenotebar/sitemap_index.xml

    I see the sitemap
    proof by screenshot here
    https://www.dropbox.com/s/0lncmxokkb7k39j/sitemap.png?dl=0

    Now it is working. You should try again in google search console. It will work. If it doesn’t I will be shocked. (I am not support, I am just a user with a strong technical background)

    It doesn’t work
    the google search console says
    “impossible to get the sitemap”

    Could someone from the support staff take this issue in charge please ?

    Are you sure the problem is not PEBCAK?

    would it be possible that you communicate with me in proper and clear english language

    Parce que si tu veux parler un charabia que moi seul peu comprendre et que tu pigeras pas, alors je peux le faire aussi !

    ….

    Sorry, but your messages are not helping at all, because written in some technical slang-ish language I don’t understand

    I know how to declare a sitemap in the google console, I did it hundreds of times.

    my previous sitemap was generated by another plugin, and the console didn’t have any problem for reading it…

    I migrated to rank math because many people say it’s a great plugin and I do beleive in that… I tried to register my sitemap as usual but for some reason, it does not work

    so that’s why I’m asking for support. The support team suggested the cache, I tested that, I even red the document related to sitemap problems and tried a few things with the information given in it. It doesn’t work either

    so I’m very open to anyone who could help, the moment what i’m being told is clear and understandable, that’s all…

Viewing 15 replies - 1 through 15 (of 21 total)

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