• Hi, I am trying to turn on ACF but it stays inactive. I can see the new ACF module in my Rank Math dashboard and trying to turn it on. What have I missed?

Viewing 7 replies - 31 through 37 (of 37 total)
  • Todd, Michael installed and set up the plugin – see above.


    Sorry for the confusion. The ACF module works only when the ACF plugin is active. Since your theme is now compatible with Rank Math, you don’t have to activate the ACF module.

    As far as the heading issue is concerned, please link us to the page where Rank Math is not detecting the headings and sub-headings tags.

    Looking forward to helping you. Thank you.

    Hi, sorry my mistake, I thought I’d added a link for an example of the problem.

    So you can see on this page the title heading “Signature images” is H2 if you inspect page together with H3 subtitle. But, Rank Math is saying no H2/H3 on this page.


    Rank Math will read all the content which are wrapped in the tags. So for heading test to pass, the text should be wrapped in the heading tags: h2, h3, h4, etc. Even though on frontend I see the h2, h3 headings on backend it looks like you are using a shortcode or the theme uses a text and converts it to heading on the frontend. There is no way, Rank Math could read this content as a heading since they are not wrapped in the headings.

    I hope that helps. If there is anything else, please let us know.

    Thank you.

    So after weeks of communication are you saying that RankMath is not compatible with my theme?

    I am left really confused as you say my theme is now compatible but it isn’t reading title blocks for whatever reason.
    Here is what my theme provider (who you have been communicating with) has to say-

    Hi Wesley, I don’t know why RM is not reading these headings, maybe because they have specific classes, in any case i would not rely 100% on RM analysis tool and would use a front end tool to double check. Here is a great one: include as many links you need and it will extract all the data for you.

    For me, It doesn’t make sense to have RankMath and then have to rely on another tool to check basic things like headings and titles.

    Where do you suggest we go for here?


    No, I am not saying your theme is not compatible with Rank Math. It’s just that some content, Rank Math won’t be able to analyze because your theme is processing it in a different way. They have even mentioned this in their documentation:

    For Rank Math to analyze the content, the content must be an HTML format. We cannot decode the shortcodes or other content as it will slow down the plugin.

    I hope that helps. Thank you.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 31 through 37 (of 37 total)

The ticket ‘ACF’ is closed to new replies.