• Hi, I am trying to turn on ACF but it stays inactive. I can see the new ACF module in my Rank Math dashboard and trying to turn it on. What have I missed?

Viewing 15 replies - 16 through 30 (of 37 total)
  • Hi Michael,

    Thank you for continued support.

    SEO Analysis page

    The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

    The email reads:

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website ( and check for any visible issues. Next, visit the page where the error was caught ( and check for any visible issues.


    Thank you for contacting Rank Math today.

    I was able to log in and fixed the issue on your site. I cleared the SEO analysis data under Rank Math >> Status >> Tools >> The SEO Analysis.

    Looking forward to helping you. Thank you.

    Hi Michael,

    The warrning error apperas to have resolved itself. I will keep an eye on it.

    Any news on the above or feedback from Flowthemes regarding RankMath not reading ACF?


    Thank you for contacting Rank Math today.

    I’m glad the initial error was resolved. Unfortunately, we still do not have feedback on the Flowtheme as of yet.

    We will keep you posted when we get feedback on the same.

    Looking forward to helping you. Thank you.


    Hi Michael,

    Any update with RankMath compatability reading the ACF?

    Any feedback for the Dev team or reply from Flowtheme?

    I am now getting a “featured image position” writing / text hovering above the preview section. It appears not to be fixed and like theres a bug?


    Thank you for contacting Rank Math today.

    Kindly allow me to check for any updates regarding this topic from our team and I will get back to you shortly.

    Looking forward to helping you. Thank you.


    Hi Wesley,

    We have sent a reminder to the FloThemes team and we are waiting for a response from them.

    You may try and ask for an update from your end as well if you like.

    Hi Todd, I’ve just sent them a message. Has there been any progress your side or do we need Flowthemes input?

    Thank you for assitisting with this.


    Hi Wesley,

    We have received a reply that the FloThemes team has updated your Porto theme to the latest version which should resolve this issue.

    Are you still facing an issue with this?

    Hi, Todd.

    Yes, the issue is still here. If I run site-wide analysis it’s detecting H2/3 on the home page. But individual pages the title blacks are not being picked up unless they are within a wordpress block. So the ACF is not working on internal pages even after the update.

    Hi Todd / Michael,

    So Flowtheme have done an update and have asked me to check, however I have it looks like an original issue has reoccurred.

    When I go the ACF panel it’s showing inactive again and i’m unable to ‘toggle’ it on.

    Please advice.



    Hi Wesley,

    This is really off.

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    We really look forward to helping you.

    I Todd,

    I have already added the information previously. Can you still see it?

    Hi Wesley,

    You do not have an ACF plugin installed.

    Please note that you only need ACF module when using the ACF plugin. And, it will activate only when you already have ACF plugin installed.

    FloThemes is compatible with Rank Math so you do not need the ACF module.

    Are you facing any other issue using the two together?

    Hi Todd,

    I don’t know if communication has been lost here. Please read back through the log as there has been a lot of input.

    But basically, RankMath is still not reading H1/2/3 within the theme blocks. It reads WordPress content but not theme block tiles and headings.

    For example: This page is saying NO H2/3 and the title has both. If I inspect page “Signature Work” is H2 but RankMath saying H2 on page.


    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 16 through 30 (of 37 total)

The ticket ‘ACF’ is closed to new replies.