500 error plugin conflict with elementor

#464782
  • Hello your ceo told me to submit and ticket. When I have the math rank plugin enabled on my site, I get a 500 error when I try to save a change on a page using elementor.

Viewing 5 replies - 16 through 20 (of 20 total)
  • Hello,

    Please refer to our video screencast here where the issue persists even with the Rank Math plugin is disabled: https://i.rankmath.com/v/Hikc6C

    To further debug the issue here, I would suggest checking with Elementor or your hosting to track down the cause of the issue.

    Looking forward to hearing back from you.

    I don’t understand your last comment. When Rank Math SEO is activated, I get a 500 error when saving a page in Elementor just changing text color for example. When it is not activated, I do not get that error.

    Hello,

    Can you please share a screencast of the issue? As my colleague mentioned when we try to edit any page in the Elementor editor, the browser freezes and doesn’t show any content. This happens even after deactivating the Rank Math plugin.

    Looking forward to helping you.

    Hello,

    Thank you for sharing the video. Can you please give us write access to the FTP? Now, when I try to upload any file through Filezilla it gives me the following error:
    /home/debugsizzlereal/public_html/wp-content/plugins/seo-by-rank-math/rank-math.php: open for write: permission denied

    Looking forward to helping you.

Viewing 5 replies - 16 through 20 (of 20 total)

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