Hello,
Because in case the site crashes again or we need to check some debug logs, that is the better way to access the site’s files and modify them.
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
