WooCommerce products have reviews, but missing “review” rich snippet

#88142
  • Resolved CDR
    free

    Hello!

    I use WooCommerce products, and all of them use Rank Math’s “Product Schema”.

    10 days ago, all products had complete “Product Schema” rich snippets in Google Search Console. Today, I noticed the warning in Google Search Console: Missing field “review”

    So I checked using Google’s Rich Results Test, and confirm the review field is missing on all products.

    In other support tickets, you write:

    “Please acquire some reviews and ratings to get rid of the ‘aggregateRating’ and ‘review’ warnings.“.

    All my products have reviews, and aggregateRating and all other “Product Schema” rich snippets are working perfectly. review field is the only thing missing.

    I believe recent changes I’ve done must have broken the review field. I have:

    • I updated Rank Math plugin
    • I used SG Optimizer plugin to minify and combine various CSS / JavaScript files
    • I used Asset CleanUp plugin to preload some local fonts (.woff / .woff2)
    • Something else?

    When I try to reverse the changes, review field is still missing — I don’t know what else to try. Do you have any ideas how to restore the review field?

    Thank you!

    • This topic was modified 5 months ago by CDR.
Viewing 6 replies - 31 through 36 (of 36 total)
  • Hello Uzair,

    Have tested the beta on a backup site and the reviews are all there now in the Google Rich Results Test. Excellent.

    I’ll await the formal release of this fix as I don’t put beta code on the live site. I have myself patched 1.0.49 on our live site so that the ‘Remove empty review’ does not happen. Consequently, the reviews are seen by Google in the Rich results and all tests passed on live.

    Thank you,
    Barry

    Hello,

    Glad that helped.

    You can comfortably use the Beta on the live site, we are using it on all our properties.

    The final version will be released later this week.

    If you notice anything, just let us know. We are here to assist.

    Thank you.

    Thank you Rank Math team for the continued support.

    Thank you @.Data Stream and @.Ozan Ozdincer for your contributions.

    Like last time, after enabling Beta Opt-In, I am unable to see the beta version, so I am unable to test the beta version.

    Screenshots:

    Hello CDR,

    You marked this as resolved, are you still facing this issue?

    We released a new update with the fix for the issue, please update then clear your cache and refresh your browser. That should resolve the issue.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Last update solved the issue, thank you.

    Hello,

    Glad that helped.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 31 through 36 (of 36 total)

The ticket ‘WooCommerce products have reviews, but missing “review” rich snippet’ is closed to new replies.