When I activate Rankmath it breaks my website

#55434
  • Resolved Bernardo Pereira
    Rank Math free

    The video link shows what happens when I activate the Rankmath plugin on my website. https://imgur.com/a/7lf3Zt6. The complete transaction page is broken. Please provide workaround if I need to wait for plugin update. If you can apply workaround it would be much appreciated.

Viewing 10 replies - 1 through 10 (of 10 total)
  • [21-May-2020 12:56:06 UTC] PHP Warning: Illegal string offset ‘product’ in /home1/crowdfunding/public_html/wp-content/plugins/idcommerce/idcommerce-shortcodes.php on line 232

    I reach out to ignitiondeck support but they’re blaming the Rankmath plugin since the conflict is generated when the Rankmath plugin is activated. Please find some sort of workaround because I really like the Rankmath plugin. I would hate to have to remove it.

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math today.

    I have just replied in your other topic created for the same issue: https://support.rankmath.com/ticket/plugin-breaking-my-site/?view=all

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I have been able to replicate your issue. It however seems to affect only one post, since the other project open the transaction page without any issue. Would there be some plugin or modifications unique to this post?

    Looking forward to helping you. Thank you.

    ​​​​​​

    If you update a campaign via the dashboard on the “my projects” tab or create a new campaign while rankmath is active the issue manifests. Feel free to create a test campaign or update an existing project to troubleshoot issue.

    Warm Regards,
    Bernardo

    Hello,

    Thank you for the follow up.

    I have created a new project named RM Test project and gone through the process but I can’t replicate the issue. I have attached a screen-cast for you in the sensitive data section please check. I have moved the RM project to trash if you would want to check it. Please let us know if there is anything we are missing.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for the follow up.

    Unfortunately I am currently having issues with imgur uploads and the only way I am left to share is droplr. I have attached a screen cast, could you please try accessing it using another device. You will however find the edited post and confirm.

    I have edited an updated the project you created but the error doesn’t seem to replicated for me. I even cleared the cache just to make sure. Could you let us know what you edited that is bringing about the error when updated so we can look into it further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Todd
    Rank Math free

    Closing this ticket so we can communicate on this one instead:
    https://support.rankmath.com/ticket/plugin-breaking-my-site/?view=all

Viewing 10 replies - 1 through 10 (of 10 total)

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