Urgent HELP – Google Search Console Issue

#193866
  • Resolved Donald Damilola

    3 years ago

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    Hello Rankmath support team! This is Donald, one of your happy Rankmath plugin users.

    I’m currently experiencing an issue within my GSC.

    Ever since I re-installed Rankmath back into my WordPress blog like 1-2 weeks ago, I’ve been noticing that my data on GSC has stopped updating.

    The only thing I noticed was that it keeps changing the dates as usual but stopped showing the correspondence data specific to each day. Please, see the screenshots to see what I mean.

    Another thing is all my FAQ, Breadcrumbs, Sitelinks Searchbox in the enhancement has dropped close to almost zero. You can check the screenshot for this as well.

    I tried to comprehend why this happening but find it hard to make any guess.

    Is it because I moved Yoast to the Rankmath plugin? I don’t know at all.

    Please, what do you think I can do to resolves this issue once and for all.

Viewing 15 replies - 1 through 15 (of 17 total)
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  • Reinelle

    3 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you have your website set to index and no errors on your GSC, it could be hard to know what exactly caused that sudden drop of the data.

    Could you please also share your website’s URL to check this issue further?

    Looking forward to helping you.

    Thank you.

    Donald Damilola

    3 years ago

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    Thanks for the response Reinelle!

    Here’s my website url you requested for:
    omniconverts.com

    Do let me know if you need anything

    Donald Damilola

    3 years ago

    Rank Math free

    Thanks for the response Reinelle!

    Here’s my website url you requested for:
    omniconverts.com

    Do let me know if you need anything

    Anas

    3 years ago

    Rank Math business

    Hello,

    I checked the source code of your homepage and sitelinks searchbox schema is already applied to that page.

    Rank Math adds the Sitelinks search box only to the homepage as it only needs to be present on the homepage as per Google’s guidelines which is why you are seeing a drop in sitelinks in GSC:
    https://developers.google.com/search/docs/data-types/sitelinks-searchbox#guidelines

    However, I did notice that the Breadcrumbs are missing from the pages, please enable Advanced Mode in the Rank Math dashboard:
    advanced mode

    Then, head over to Rank Math > General Settings > Breadcrumbs > Turn on breadcrumbs

    For FAQs, did you import the FAQ blocks from Yoast when you migrated from Yoast?
    You can do that by going to Rank Math > Status & Tools > Database Tools > Yoast Block Converter > Convert Blocks
    convert yoast blocks

    I hope this helps. Looking forward to helping you.

    martha487

    3 years ago

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    Thank you so much anas for this valuable answer…

    Jeremy

    3 years ago

    Hello,

    I hope that helped you with your issue. Do you have any other questions or do you want us to mark this as solved?

    Thank you.

    Donald Damilola

    3 years ago

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    Hello,

    Thank you Anas for the detailed response. I’ve actually followed your steps.

    So now, will this reset and be able to help correct the sudden loss of the web click data that’s stopped updating since the day I activated Rankmath plugin?

    Thank you.

    Reinelle

    3 years ago

    Hello,

    Thank you for the update.

    Yes, that should fix the issue with the loss of web clicks data in your GSC. You also have two peaks in your search clicks (from the 12th of April), but apart from that, it all seems consistent.

    We also noticed that your site’s not yet connected to your Rank Math account. In this case, please reconnect by following the steps in this link:
    https://rankmath.com/kb/website-not-shown-in-account/

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Donald Damilola

    3 years ago

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    Thank Reinelle for bringing that to my notice which I’ve actually followed the steps as well. You can check to confirm.

    Let’s see how it goes with recent actions I just took.

    Donald Damilola

    3 years ago

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    The second issue I had with my GSC account is Sitemap.

    Even though it’s updating, fetching and indexing links from my Sitemap url, however, the GSC is showing two sitemaps together anytime I check an indexed contents from link inspection tool.

    Like this:

    https//:…/Sitemap
    https//:…/wp-sitemap

    It’s listing and showing them together like that

    I’m currently away from my computer would have sent you the screenshot, which I’m going to quickly send it as soon as I get back to home.

    What is the way out of this guys?

    Thank you.

    Donald Damilola

    3 years ago

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    Here’s the accompanied image to the sitemap issue above:

    https://ibb.co/BrQX8f3

    Reinelle

    3 years ago

    Hello,

    Thank you for that information.

    Your sitemap_index.xml seems to work fine. However, the sitemap.xml is just redirecting to your homepage. In this case, you can add this redirect to your .htaccess in this link:
    https://rankmath.com/kb/fix-sitemap-issues/#apache-error

    Once done, please clear your site’s cache and check again. The sitemap.xml should be redirected to sitemap_index.xml

    I hope that helps.

    Thank you, and looking forward to helping you.

    Donald Damilola

    3 years ago

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    Hello Reinelle,

    I checked if my Sitemap.xml really need the redirection with this “domain.com?sitemap=1” and it does redirect to my original sitemap.

    So now can I actually find this .htaccess to upload the redirection code?

    Do i need to contact my hosting company to get this done.

    Thanks always.

    Brian

    2 years, 12 months ago

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    Hello,

    Thank you for getting back to us.

    Well, if you can not have access to your site’s file manager you can proceed to contact your host provider to have the code inserted into your .htaccess file.

    If you are familiar with and have access to it then you can add the code yourself. This file is located in the root folder of your website.

    Hope this is helpful. Please let us know if you encounter any other issues.
    Thank you.

    Donald Damilola

    2 years, 12 months ago

    Rank Math free

    Thanks for the response Brian,

    Please give me some time to get this done.

    Will message you guys once done with the screenshot to confirm if it redirect properly.

    Cheers!!!

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)
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The ticket ‘Urgent HELP – Google Search Console Issue’ is closed to new replies.