Sitemap 404

Viewing 15 replies - 1 through 15 (of 18 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your sitemap file but it is loading perfectly, have your been able to resolve this?
    Sitemap index

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sorry Michael I give you my second site, the problem is in this site http://www.federicoporta.it

    Hello,

    Thank you for contacting Rank Math today.

    The second website does not seem to be working, please see below how this looks on my end:
    Website

    Could you please confirm that you gave me the right URL and if everything has been configured well on your server?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael I was in a trouble with SSL and apace configuration, now you can check thanks

    Hello,

    Thank you for contacting Rank Math today.

    Your website is now loading, but the sitemap path does not seem to exist which could suggest that there is a permission issue on your WP directories. This is how this looks:

    Sitemap Error

    Please get in touch with your host about this so that they can rectify this from their end.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael

    I try to set the permission 777 but nothing change, I still got 404

    Hello,

    Thank you for contacting Rank Math today.

    Could you please add some rewrite rules by entering the following directives on your .htaccess file:

    # START of Rank Math Sitemap Rewrite Rules
    RewriteEngine On
    RewriteBase /
    RewriteRule ^sitemap_index.xml$ /index.php?sitemap=1 [L]
    RewriteRule ^([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 [L]
    RewriteRule ^([a-z]+)?-?sitemap.xsl$ /index.php?xsl=$1 [L]
    # END of Rank Math Sitemap Rewrite Rules

    Let me know if this helps.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello, I add the rules in .htaccess but the problem is not solve.

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for getting back to us.

    It looks like you have a static robots file on the root of your site and you .htaccess file is also not writable.
    Please share some FTP access as well so that we can investigate this further.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    The rankmath directory is empty and I can only find a single WP installation that seems to belong to a different site.
    Please check this so that we can investigate this issue further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Try now

Viewing 15 replies - 1 through 15 (of 18 total)

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