Site map: white page

#6099
  • Resolved Pasquale
    Rank Math free

    Good morning it’s been a few days since my sitemap shows a blank page. Can you help me?

    • This topic was modified 4 years, 11 months ago by Pasquale.
Viewing 4 replies - 16 through 19 (of 19 total)
  • I emptied the browser cache and opened the wordpress dashboard from a starting incgnito but … reached 100% …. it crashes and does not return the result.

    To see details on individual pages and individual products … should I edit the product or page? Is there no other way?

    Hi there,

    Thanks for the response.

    Your SEO analysis page is reporting a 524 error which suggests that your Cloudflare server is timing out before the request completes.
    Please investigate whether the issue can be reproduced when you test the same from a local version of the same site.
    I can suggest that you get some help from your host about the frequent time out issues.

    I hope this info helps. Thank you.

    Hello and thanks for the reply. I contacted Site Ground and they say (if I understand correctly), that your plugin uses a lot of resources and CPUs and this is what leads to Cloudflare error 524 or 504. In fact I opened another topic specifically for this topic.
    Returning saul discrso instead of the site map ….. you should note and remember that on: http://www.mysite.com/en/sitemap_index.xml, the site map works. Do you contact WPML?

    I would also like to add that the error that highlights the page:
    https: //www.miositocom/main-sitemap.xsl is the following:
    This page contains the following errors:
    error on line 82 at column 564: StartTag: invalid element name
    Below is a rendering of the page up to the first error.

    • This reply was modified 4 years, 11 months ago by Pasquale.

    Hi there,

    Thanks for the follow up.

    I have just raised this issue with our dev team and we will be investigating further and then get back to you.

    We appreciate your patience. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

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