SEO Title Will Not Change

#95704
  • Resolved Austin’s Best DJs

    4 years ago

    Rank Math pro

    Hi, I just updated to the latest version and noticed that I am unable to change the SEO title. I change it, but it does not save for some reason. There isn’t a save button, but I don’t think there was before, either. I used to change it and it would autosave. I noticed that it just keeps the title I had. Any help would be appreciated!

Viewing 4 replies - 16 through 19 (of 19 total)
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  • Austin’s Best DJs

    4 years ago

    Rank Math pro

    Hi Michael,

    So I just checked, again, and although I am able to update the SEO title using the “edit snipet feature, it does not save. When I refresh the page, the old title reappears. Any idea what I need to do?

    Thanks,

    Jason

    Michael Davis

    4 years ago

    Rank Math pro

    Hello Jason,

    Please create a screencast of the issue from your end using https://www.loom.com and share with us in the sensitive section.

    We might then need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Austin’s Best DJs

    4 years ago

    Rank Math pro

    Hi Michael,

    So I went on your forum and saw that you posted videos on what to do (for someone else who had this issue). For some reason, when you go to the page and change the “Edit Snippet” section, it will change, but when you check it, it just reverts back to the previous one.

    I noticed that you said to check the schema, etc. I went in and looked on that part (not using Elementor), and edited the snippet from there. It changed and worked. So for some reason, changing it in Elementor does not work. You have to change it from the WordPress and schema area.

    It may be an issue with Elementor. I have not updated Elementor because I customized the site and cannot update it without losing all of my changes.

    Thanks for all of your help!

    Jason

    Alberto

    4 years ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue (and we will check that Elementor thing). If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)
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