SEO Title Will Not Change

#95704
  • Hi, I just updated to the latest version and noticed that I am unable to change the SEO title. I change it, but it does not save for some reason. There isn’t a save button, but I don’t think there was before, either. I used to change it and it would autosave. I noticed that it just keeps the title I had. Any help would be appreciated!

Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Which version of Rank math are you using?

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If there doesn’t seem to be a conflict, we can take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.
    ​​​​​​​

    Hi, can I add you as a wordpress user to login my account?

    Thanks,

    Jason

    Hello,

    Yes, that’ll be even better.

    Looking forward to helping you.

    Thank you.

    • This reply was modified 3 years, 5 months ago by Jitendraa.

    Hi, I can add you now. What email do I use to add as a user for my WordPress?

    Hello,

    You can use this email: s******@r***********

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sajid Khan
    Rank Math business

    Hello,

    I am not able to open https://yourdomain.com/wp-admin, can you please check the login details.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi,

    The link is https://www.austinbestdjs.com/manage

    This is changed to minimize hacking.

    Thanks,

    Jason

    Sajid Khan
    Rank Math business

    Hello,

    Please share password in Sensitive Data, staff members don’t have access to support@rankmath email.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi, it is in there and has been since last week. Please let me know if you need more info.

    Thanks,

    Jason

    Sajid Khan
    Rank Math business

    Hello,

    I am sorry but the username(support@rankmath) you shared is not working, and staff members don’t have access to support@rankmath email.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Which email do I need to use? I asked someone and they said to use that email. I have been trying to solve this for 11 days now.

    Thanks,

    Jason

    Hello,

    I checked your site and I was able to modify a post SEO title which is saved successfully when I update the post, check the screencast I have added in the sensitive section. Is there any specific URL we need to check?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hi Michael,

    I actually updated to the newest RankMath the other day, and it seemed to fix the issue. Thank you!

Viewing 15 replies - 1 through 15 (of 19 total)

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