SEO details are not getting saved in the Classic Editor draft post

#718151
  • Resolved flat and villa dev
    Rank Math free

    – SEO details are not getting saved in the Classic Editor draft post

    – I did all the mentioned in this guide
    1 – Plugin Conflicts > Yes, classic editor
    2 – JavaScript-Related Errors > nope
    3 – Firewall Blocked Access to the file > I whitelisted the APIs in wordfence and Cloudflare

Viewing 6 replies - 16 through 21 (of 21 total)
  • As Ok
    Rank Math free

    If SEO details are not getting saved in the Classic Editor draft post despite checking plugin conflicts, JavaScript-related errors, and ensuring that firewalls are not blocking access, you may need to explore additional troubleshooting steps. Here are some suggestions:

    Database Corruption:

    Database corruption can sometimes lead to issues with data not being saved. Consider running a database repair tool or contacting your hosting provider for assistance in checking and repairing the database.
    Permissions:

    Ensure that the user role you are using to edit the post has the necessary permissions to save SEO details. Check if there are any restrictions or custom role configurations affecting the user’s ability to save metadata.
    Theme Compatibility:

    Check if the issue persists when using a default WordPress theme (e.g., Twenty Twenty-One). This helps determine whether the problem is related to your current theme.
    Debugging Mode:

    Enable WordPress debugging mode to check for any error messages that might not be visible during regular use. Add the following lines to your wp-config.php file:
    php
    Copy code
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );
    This will log errors to a debug.log file in the wp-content directory.
    Check Browser Console:

    Open your browser’s developer tools and check the console for any errors when saving SEO details. There might be JavaScript issues or other error messages that can provide insights into the problem.
    Cache and Caching Plugins:

    Clear any caching mechanisms, including browser cache, caching plugins, and server-level caches. Sometimes, outdated or cached content can interfere with the saving process.
    Review Custom Code:

    If you have added custom code to your site, especially anything related to post saving or meta data, review that code to ensure it’s not causing conflicts. This includes any custom functions in your theme’s functions.php file or custom plugins.
    WordPress Core and Plugin Updates:

    Ensure that both WordPress core and all installed plugins are up to date. Outdated software can sometimes lead to compatibility issues.
    Contact Plugin Support:

    Reach out to the support team of the SEO plugin you are using. They may be able to provide specific insights or solutions based on their knowledge of the plugin.
    Server Logs:

    Check your server logs for any errors or issues related to the saving of post metadata. Server logs can often provide additional information that may not be visible in the WordPress admin interface.
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    Hello,

    Please include the SSH|FTP port as well.

    Thank you

    all you need to access the website is a Public IP, Username, and Password I included all of them in the Sensitive Data, leave the port empty

    Hello,

    It seems like you have an advanced field that is required ( Egypt tours ), and when no value is supplied, it silently invalidates the form, causing the keywords save to fail.

    Some viable solutions to this could be;
    You could assign a default value to the required field, make it not required or always include a value.

    Please try any of these and do let us know of how things turn out.

    Thank you

    thank you that was very difficult to catch

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

The ticket ‘SEO details are not getting saved in the Classic Editor draft post’ is closed to new replies.