SEO details are not getting saved in the Classic Editor draft post

Hello, I’m sorry to hear that you’re experiencing issues with saving SEO details in the Classic Editor draft post. It’s great that you’ve already checked for plugin conflicts and JavaScript-related errors, as well as whitelisted the APIs in Wordfence and Cloudflare.

Since you’ve already taken these steps, it’s best to open a support ticket in our Rank Math support forum with the error details so that our support expert can have a look into the issue that is preventing Rank Math from saving the metadata. You can do so by clicking here.

If you have any other questions or need further assistance, feel free to let us know.

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
How to Prevent Modified Date of Your Blog Posts from Being Updated » Rank Math
Is Rank Math Compatible With Crocoblock? » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

While saving the metadata, please keep the browser console open in the “Network” tab and see what the status code of the following route: https://www.yourdomain.com/wp-json/rankmath/v1/updateMeta?_locale=user

You can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/

​​​​​​​If it’s returning any other value than a 200, there’s something wrong with the route and we would request you to get in touch with your hosting provider to make sure that REST APIs are not getting blocked.

However, if it returns 200, then you can try to follow this guideline for further troubleshooting: https://rankmath.com/kb/check-plugin-conflicts/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Thank you for your patience.

we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

There are many ACF-related errors logged in the browser console when saving the draft. I can check that you are using an old version of ACF Pro. Please update it to the latest version and see if that resolves the issue.

Let us know how that goes. Looking forward to helping you.

Hello,

Sorry for the unexpected delay and any inconvenience caused due to that.

We have forwarded this to the development team. Please keep the login details active so they can check and fix the issue on your site.

Looking forward to helping you.