Done too, maybe you’ve been notified
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I’ve opened a ticket for the same issue but can’t see it here.
Hi everyone,
Upon checking further, it seems that our server’s firewall rules are blocking some requests for an unknown reason.
Changing the firewall rules on our server is not straight-forward and we will improve them over time. In the meantime, we would request you to please use our online tool instead of the SEO Analysis in the plugin:
https://rankmath.com/tools/seo-analyzer/
We seek your understanding.
If there’s anything else we can help you, please let us know.
Thank you.
Hi @bonduechristophe
I can’t see any ticket created with your account in the system. Please create a ticket again and we will happily assist you.
Thank you. Looking forward to helping you.
Hi @balazs
First ticket is here : https://support.rankmath.com/?post_type=topic&p=42066
I’ve seen your message about your server’s firewall rules. I’ll wait before opening a new ticket.
Thanks.
Hi @bonduechristophe,
We have responded to your ticket.
Please check.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
