RankMath is Completely Failed To Run My Site and RankMath is Not More Working

#477989
  • Resolved Syed Attaullah Shah
    Rank Math free

    Hey! I’m here after a lot of YESs and NOs, DOs and DONTs.

    I’m using RankMath for 4 long years (on different sites for myself and my clients), but this year it made me completely mad. I’m almost fed up with it as ALL THE STATS ON MY SITE ARE ZERO NOW. I was told by RankMath in an Email (the screenshot is attached) that you should reconnect your site to Console and Analytics, I did and still, the issue persists.

    Recent Email from RankMath, Received on 14 Nov, 2022:

    Rank-Math-Not-Working

    The issue is, I do on-page SEO using RankMath and publish the post. Before the issue, it would have to take only 17 to 23 hours to appear on Google, and Now it takes at least a week or 8 days to appear. When I check the post in the Search Console, the result is INDEXED, URL IS ON GOOGLE and all other GREEN ticks but it still takes a week or so to appear in actual on Google.

    The issue was there since long ago but it was boosted recently after I’ve transferred my Cpanel within the same Hosting Platform.

    Also, I’ve changed my site’s Social Sharing Image in RankMath 3/4 weeks ago but when I share my URL-with-no-featured-image, the same old photo appears. I think, ‘all these shocks are linked to the same station!’

    I’ve already planned to migrate to any other SEO plugin BUT I’m trying to play my last card here, if it worked would be a miracle.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Hi

    Brother, I did what you directed. All the plugins are up-to-date. I deactivated Jetpack, cleared the caches, and then enabled it back. But still, it fails to show the link preview on WhatsApp, except for the Homepage OG Image that I had set in my RankMath via, RankMath > Titles & Meta > Global Meta > OpenGraph Thumbnail.

    You can also check it by yourself; by sharing (checking) any of my website’s “Posts” links in WhatsApp (except the homepage and/or categories/tags’ link).

    Thanks a lot for your kind cooperation.

    Looking forward to your response.

    Hello,

    Please note that the OpenGraph protocol doesn’t support WebP format images and it seems that you are using that on your website.

    Even if you check with the Facebook Share Debugger you’ll see that the images are not parsed:
    WebP

    To get this working consistently you would need to have one of the supported formats mentioned here: https://developers.facebook.com/docs/sharing/webmasters/#images

    This is something we mentioned before but you didn’t make the necessary changes to the formats to make this work correctly.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 16 through 18 (of 18 total)

The ticket ‘RankMath is Completely Failed To Run My Site and RankMath is Not More Working’ is closed to new replies.