Rankmath Integration with website

Hello,

Thank you for contacting Rank Math support.

I can check that you have the PRO plugin active on the site. Your Content AI and PRO plans should be under the same account to use the Content AI. Please share the email address of your PRO account so we can merge the accounts to fix the issue.

If you don’t have an active PRO plan, then you will have to disable the PRO plugin to use Content AI.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

The email address you shared belongs to this account, not the PRO account. Please share the correct email address or a receipt that you must have received after purchase the PRO plan so we can locate your PRO account.

Looking forward to helping you.

Hello,

I have mentioned the account’s email address connected to your site in the sensitive data section. If the email belongs to you, please email us at s******@r*********** with the request to merge the accounts and our accounts team will do the needful.

Looking forward to helping you.

Hello,

There is no user registered with email ID i**************@g********

You have Rank Math PRO in: n**********@g********
You have Content AI in: b************@y********

Would you like us to merge both accounts? If so, which one do you wish to keep?

Hello,

Yes, we clearly understand your request.

The email you used to log in to your website is i**************@g********, it is not connected with any Rank Math account.

The email you used to purchase the Content AI is b************@y********. This is where you have the Content AI credits.

The email you used to purchase Rank Math PRO is n**********@g********. On this Rank Math account, you do not have the Content AI Subscription. This is the Rank Math account that is connected to your website at https://gypsytours.pk/ as shown below:

https://i.imgur.com/E9qBePM.png

You are seeing the message “Your Site is Blocked. Contact Support.” as you stated here on your site presently because it is connected to the Rank Math account that does not have the Content AI subscription.

If you want to use the Content AI on your website, then you need to connect it with the Rank Math Account that has the Content AI subscription.

You cannot connect your website to two Rank Math accounts, so in this case, we need to merge the two accounts into one. Merging the two accounts into one means that your Rank Math PRO and Content AI subscriptions will be in one account.

You can decide which account you want to keep, either the account with the PRO subscription with the email n**********@g******** or the account with the Content AI subscription which is b************@y********.

Please use the format below to let us know the email you’ll prefer to keep

Make this email primary: { preferred primary email here }
Discard this email: { email to be discarded here }

Once we receive your confirmation, we will merge the accounts.

We look forward to hearing back from you.

Thank you.