Rank + RTNET SubSync (import)

  • After updating rank math, RTNET SubSync stopped working for me

    RTNET SubSync (it’s an integrator with an ordering accounting program) is there any option for it to work (I made it backed by one version, it didn’t help, it turned out to be a surprise after it was turned off.

    Through her to the broker did not pass the complete set of parameters, instead of 5 he got 4 and caused a mistake.)

    demo subsync: https://integratory.pl/produkt/subsyncwoocommerce-integrator-woocommerce-subiekt-nexo-pro-i-subiekt-gt/

    Import zamówień nie powiódł się: Błąd deserializacji odpowedzi serwera.Status: 500 InternalServerError, odpowiedź: <!DOCTYPE html>
    <html xmlns=”http://www.w3.org/1999/xhtml&#8221; lang=”pl-PL”>
    <head>
    <meta http-equiv=”Content-Type” content=”text/html; charset=utf-8″ />
    <meta name=”viewport” content=”width=device-width”>
    <meta name=’robots’ content=’noindex,follow’ />
    <title>WordPress › Błąd</title>
    <style type=”text/css”>
    html {
    background: #f1f1f1;
    }
    body {
    background: #fff;
    color: #444;
    font-family: -apple-system, BlinkMacSystemFont, “Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;
    margin: 2em auto;
    padding: 1em 2em;
    max-width: 700px;
    -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.13);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.13);
    }
    h1 {
    border-bottom: 1px solid #dadada;
    clear: both;
    color: #666;
    font-size: 24px;
    margin: 30px 0 0 0;
    padding: 0;
    padding-bottom: 7px;
    }
    #error-page {
    margin-top: 50px;
    }
    #error-page p {
    font-size: 14px;
    line-height: 1.5;
    margin: 25px 0 20px;
    }
    #error [There is an error in XML document (2, 2). [<html xmlns=’http://www.w3.org/1999/xhtml’&gt; was not expected.]].

Viewing 10 replies - 16 through 25 (of 25 total)
  • RTNET is not chrome !

    Hello,

    We suggested chrome to record a screencast. If not screencast, can you list the steps to recreate the issue? Steps like:
    1) Go to page: {Page link}
    2) Import/Export/Upload _ _ _
    3) Click button and so on
    ?

    The steps you shared in the pdf file is not clear to us. The pdf file just has the spreadsheet screenshots with no Error details and steps to reproduce the issue.

    Looking forward to helping you. Thank you.

    These steps were described in detail in the PDF to which I gave the link

    http://www.glass24.pl/download/rank.pdf

    Hi Piotr,

    Thanks for the response.

    We are checking this and we will be getting back to you in a short while.

    Your patience is highly appreciated. Thank you.

    Hi,

    First of all, the instructions are not in English.

    Then, your first step is
    1. When the Rank Math plugin is active

    As per Google translate.

    The second step directly jumps to:

    This is an external Subsync program to download orders from woocomerce to the program
    sales - throws an error
    Import program:

    There is no context and we do not know what to do after installing Rank Math to replicate the issue you are facing.

    Please give us a step by step process so we can help you better.

    I am glad that after a month someone finally wrote something meaningful

    Thank you.

    But we still haven’t received the step by step process to replicate the issue 🙂

    Hello,

    The instructions in the pdf file are not in English. I used Google Translate to translate the text and below is a content I got:

    
    When the Rank Math plugin is active
    2. This is an external Subsync program to download orders from woocomerce to the program
    sales - throws an error
    Import program:
    
    Press import and an error appears (red cross)
    
    Error Details:
    I have to deactivate Rank math so that everything is ok
    
    Kolgea wrote me that
    The rank match plugin mixes
    I made her a backspace of one version, it did not help, only after turning it off it surprised. Through her to the broker
    did not provide the complete set of parameters, instead of 5 it got 4 and caused a mistake.
    

    From these instructions, I could only figure out that clicking an import button throws some error, but it’s not clear what error you got and where exactly the error appears. That’s the reason we had asked you to provide some links where you see the error. It would help if you could record a video with the steps to reproduce this issue or share a link where you see the error when you import the file.

    Looking forward to helping you. Thank you.

    The instructions are pictures showing errors – I can not give you a link because it is an external sunbsyns application that needs to be installed on your computer – I have been repeating it over and over again for several weeks – is it so difficult to understand – I think it’s a matter of good will and that someone in the blanket took up the topic

Viewing 10 replies - 16 through 25 (of 25 total)

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