Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We have tried logging in to your site to check further, but we’re getting blocked by your firewall.
Please whitelist or open access to countries India, Portugal, and the Philippines to investigate this issue on your site.
Meanwhile, I’ve checked the page and it is set to index. Please enable this option on your WordPress dashboard > Rank Math > Titles & Meta > Misc Pages since Search result pages are usually not heavy on content and prone to duplicate content issues
I hope that helps.
Thank you.
I have it set in correct mode, as it is in the photo. I have deactivated the firewall, to see if you can look at it for me. Thanks
Hello,
We are still getting blocked upon accessing your admin dashboard.
Please check the screenshot in the sensitive data section for your reference.
Thank you.
How can I attach a screenshot? My username and password are the ones I have already set …
The problem is that I have my pages by categories … and in google, when I put my web page, this other page comes up that includes all the entries of the web … And as much as I give it not to index it above the page, that is useless … That page ends with the post_type = post
https://carreterasinfinitas.es/?post_type=post
Hello,
This page is still using an index robots meta tag as my colleague has suggested above if you want to stop appearing in the search results you have to mark it as noindex.
We are unable to access your site due to getting blocked by your firewall. Please turn off your firewall so that we can access the site and take a look at the settings and help you out.
Looking forward to your update.
Thank you
The problem is that I can’t find where that page comes from to be able to put it in noindex mode. If I knew where it came from, I could do it, but I don’t know how to see it …
If you have any idea …
I have spoken with my hosting and he tells me that if you could tell me what exactly prevents me from letting you enter my website … The language, … or another specific measure. That way you can disable that particular security measure.
They also tell me that if they can provide me with their ip address or a screenshot it would also be fine
Hello,
I am also blocked by your firewall. I have included a screenshot in the sensitive data section with my IP. Although this might not help us both as we have a dynamic IP so even if you whitelist one particular IP now when we get back to the ticket our IP might already have changed.
I would suggest whitelisting the country mentioned by my colleague (if you are using geoblocking) or disabling the firewall temporarily so we can further debug the issue.
Looking forward to helping you with this one.
Hello, you requested that my hosting disable it. They tell me that they will soon. Thank you
Hello, I requested that my hosting disable it. They tell me that they will do it soon. Thank you
What my hosting has told me:
” By default there are no access blocks to countries. In order to check what is affecting them, we would need a screenshot of the error that it shows.
If possible, it would also be useful to know the IP from which they connect, you can see it at: https://raiolanetworks.es/cual-es-mi-ip/ “
Hello,
Our team is distributed around the world and we use dynamic IPs, so even if you whitelist one particular IP now when we get back to the ticket our IP might already have changed.
So, whitelisting a particular IP won’t help much.
In this case, you can whitelist or open access to countries India, Portugal, and the Philippines to investigate this issue on your site.
Please refer to the screenshot attached in the sensitive data section of the error we are getting upon accessing your WordPress dashboard.
Looking forward to helping you.
Thank you.
The firewall is already disabled. Thanks
Hello,
We are able to access your admin dashboard.
Since the page is dynamically generated, I went ahead and added a filter to forcibly set it to noindex.
Allow Google to recrawl this page and let us know if this resolves your issue.
Looking forward to helping you with this one. Thank you.
But where does this page come from? what do you mean dynamically generated?
How long does it take for Google to crawl the page again? It is to tell my hosting to put the firewall back..
Thank you very much!, and sorry for so many questions
Hello,
I am glad that we could address your concern. The https://yourdomain.com/?post_type=post is generated by WordPress itself, it will display all your posts. More like an archive.
With that said, we can’t track where the page was accessed but since we marked that as noindex already, Google shouldn’t be indexing that anymore after the next crawl.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
