Plugin Conflict

#68387
  • Resolved Paul Holmes
    Rank Math free

    Hi Guys,
    I use Divi for my site, and ever since the last two updates i have been experiencing and issue with saving my work when building on the front end.
    I have followed the guidelines in as such i have gone through every plugin that i use and it only happens when i have Rankmath active.

    The error reads as follows:
    An error occurred whilst saving your page.
    Various problems can cause a save to fail, such as lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try again, or you can download a backup of your usaved page by clicking Download Backup. Backups can be restored using the portability system while editing your page.
    Contacting your host and asking them to increase the following PHP variables may help: memory limit, max_execution time, upload _max_filesize, max_input_time, maz_input_vars. In addition, auditing your firewall error log (such as Modsecurity) may reveal false positives that are preventing saves from completing.
    Lastly it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.

    I am using Wordfence security, and have as mentioned gone through the process of elimination with my plugins. Also as mentioned the version of RM two versions previous didn’t cause me this issue.

    Can you advise accordingly please.

    Regards

    Paul Holmes

Viewing 8 replies - 16 through 23 (of 23 total)
  • My apolgies. it looks like i was given the wrong details.
    Please try the new submitted details.
    Password is the same.

    Regards

    Paul

    Can you also have a look and figure out why my console stats are all showing 0 to pages and keywords etc etc..

    Hi,
    Further to all previous correspondence i have just come across the following error log within Rankmath on my dashboard…hope this helps in fixing the ongoing problem..

    https://pastebin.com/tXdiBxmb

    • This reply was modified 3 years, 8 months ago by Pratik.

    Hello,

    I logged into your site and spent considerable time troubleshooting the issue. The page update from the frontend builder is not working only when both Rank Math & your child theme is active. With the parent theme, it’s working fine. So after enabling the WP_DEBUG, there were some errors logged from your child theme which looks like is preventing the post from updating. Here are the errors: https://pastebin.com/jGVZUiQ5

    The update worked after I commented the AdvancedSearch class code. So that seems to be causing this issue. Please get in touch with your theme developer and ask them to fix these errors. That will fix the page update issue.

    For the Search Console issue, to avoid confusion please open a new support ticket. We’ll assist you there.

    I hope that helps.

    Hi guys,
    Many thanks for all your help, it appears that the developer of my site has now fixed the issue…

    I have noticed though that my security plugin is showing an error, “Publicly accessible config, backup, or log file found: wp-content/debug.log
    Type: Publicly Accessible Config/Backup/Log”…
    i know you went through my files and ran a debug, is there anything i need to do to make these files not accessible? or is it irrelavant?…its just that they havent been flagged up before..

    Alberto
    Rank Math business

    Hello,

    You can just delete those log files so no one can find them (they could have some debugging information, that is not dangerous but better to hide it removing it).

    Do you have any other questions? Or do you want us to close the thread? In any case, we will be here to help you with any other questions/issues you might have in the future.

    Looking forward to help you.

    Hi Alberto,
    Thank you for the information, i will do that to be sure.

    Thank you again to the team for their valued support.

    You can now close the thread..

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 16 through 23 (of 23 total)

The ticket ‘Plugin Conflict’ is closed to new replies.