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Hi Guys,
I use Divi for my site, and ever since the last two updates i have been experiencing and issue with saving my work when building on the front end.
I have followed the guidelines in as such i have gone through every plugin that i use and it only happens when i have Rankmath active.The error reads as follows:
An error occurred whilst saving your page.
Various problems can cause a save to fail, such as lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try again, or you can download a backup of your usaved page by clicking Download Backup. Backups can be restored using the portability system while editing your page.
Contacting your host and asking them to increase the following PHP variables may help: memory limit, max_execution time, upload _max_filesize, max_input_time, maz_input_vars. In addition, auditing your firewall error log (such as Modsecurity) may reveal false positives that are preventing saves from completing.
Lastly it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.I am using Wordfence security, and have as mentioned gone through the process of elimination with my plugins. Also as mentioned the version of RM two versions previous didn’t cause me this issue.
Can you advise accordingly please.
Regards
Paul Holmes
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Just to be sure, could you ask your hosting to do this: Contacting your host and asking them to increase the following PHP variables may help: memory limit, max_execution time, upload _max_filesize, max_input_time, maz_input_vars. Since Divi is a resource-hungry plugin and checking the entire content with Rank Math could be a lot for a server configured with low settings on those parameters.
If that doesn’t fix your issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Plugin Conflict’ is closed to new replies.