Hello,
We apologize for the inconvenience you are facing with the beta version not fixing the issue you are experiencing. To reopen ticket #721895, please use the available buttons to assign the ticket to a human agent who will assist you further with your concern.
Thank you for reaching out to us.
Sources:
Rank Math New Features – Roll Back and Beta Testing
Hello,
Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.
Here is the ticket you mentioned: https://support.rankmath.com/ticket/cannot-edit-page-seo-on-divi-theme-with-woocommerce-enabled/
If the issue persists, then we might need to take a closer look to the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
Looking forward to helping you.
Thank you.
I have edited the original Post with more information about what’s going on and setup a login on a test site for you to confirm the issue.
Hello,
Your issue in the previous ticket has been passed to our developers. You should get an update from them very soon.
We appreciate your time and patience in the meantime.
We will now close this ticket to avoid duplication of replies.
Looking forward to helping you there
