Hello, we apologize for the inconvenience you’re experiencing with editing the page SEO on the Divi theme with WooCommerce enabled. It seems that the SEO editor button is not functioning when WooCommerce is enabled.
To resolve this issue, you can try the following steps:
- Ensure that you are using the latest version of the Rank Math plugin and Divi theme.
- Check for any conflicts with other plugins by temporarily deactivating them one by one and testing the SEO editor functionality.
- If the issue persists, you can try disabling WooCommerce temporarily to see if the SEO editor starts functioning.
If none of these steps resolve the issue, please feel free to reach out to our support team by opening a support ticket here. Our team will be able to provide you with more specific guidance based on your website’s configuration.
We appreciate your understanding and patience as we work to resolve this issue for you.
Sources:
Bulk Editing Options in the Rank Math SEO Plugin
How to Noindex URLs With Rank Math » Rank Math
Homepage SEO Settings via Meta Title and Description
How to Disable All Rank Math Generated SEO Tags » Rank Math
I am reporting the issue. So you can update and fix the bug. I already know how to work around the issue.
Hello,
We can’t seem to replicate this issue on our end.
Can you please share the current versions of your Divi theme, Rank Math, and Woocommerce?
Also, please share a video screencast from your end, showing the steps to reproduce the issue you experienced. You may use this tool to share your video screencasts: https://loom.com/
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Please login to the test site information I provided.
It’s happening there as well. Everything is the latest version.
Hello,
Please make sure that you update Divi to the latest version to make sure that the latest compatibility code with our plugin is installed on the website.
When you have done that, please ping us back so we can check where the code is failing.
Thank you.
Hello,
We are able to log in to your staging site with the access details provided in the sensitive data section.
We logged in and can replicate this issue. We have shared this with our developers. We will get back to you once we have an update or solution from them.
In the meantime, can you please add your site’s FTP access details in the Sensitive Data Section so we can debug this by making changes in the plugin files? You can request this from your host.
Thank you so much for your patience while we resolve this for you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Sorry for the delay. We found the issue and are currently in the process of fixing it. Once the fix is ready, we will release an update and you will be notified.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Still working on this fix?
Hello,
Yes, the developers are still working on fixing this issue for all our users.
When there are any updates on this matter we’ll update the changelog accordingly: https://rankmath.com/changelog
Thank you.
Hello,
We released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please update Divi to the latest version, and clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
We are here to assist. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Any updates on this issue with WooPayments breaking the SEO page editor with Divi?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
