Hello! We apologize for the inconvenience you faced with the payment. To correct the email address associated with your Rank Math PRO account, you need to contact our support team.
Please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, provide a one-line summary of the issue, and in the Ticket Question section, explain that you need to change the email address connected to your PRO account from o****@g******** to o****@t*************.
In the Sensitive Data section, enter both email addresses and any additional information you think might be helpful. Once you submit the ticket, our support team will assist you in updating the email associated with your Rank Math PRO account.
If you encounter any difficulties during this process, please let us know by replying to this ticket, and a human agent will take over to assist you further. Thank you for reaching out!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Troubleshooting Payment Issues at Rank Math » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
We can see that you have already opened multiple tickets for the same issue.
We are closing this ticket on bahalf of this :
https://support.rankmath.com/ticket/payment-80/?view=all#post-747919
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
