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Hello Rankmath Support ❤️!
Concerning the image for the link of the post there is indeed a problem on the recovery side of the linkedin crawler which does not manage to recover correctly the OpenGraph tag “og:image” whereas it is well present in the code, all the other sites manage to do it well (twitter fb etc..).Their post inspector which is a preview of what their crawler sees for links:
https://www.zupimages.net/up/22/38/k511.pngWhile, THE SOURCE CODE:
https://www.zupimages.net/up/22/38/rgn8.pngOn the admin side of the site everything is well indicated too:
https://www.zupimages.net/up/22/38/h89z.pngI tested this solution but without success:
https://support.rankmath.com/ticket/preview-image-not-showing-on-linkedin/#post-324866Thanks in advance for your help!
kindly,
JB.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I’ve check the URL that not loading
og:imageon LinkedIn. While investigating the issue deeply, I found two possible reason why your OpenGraph image isn’t appearing on LinkedIn:1. The image you are using for your
og:imageproperty is containingwebpformat currently. Please be advised that, LinkedIn doesn’t supportwebpformat for og:image property. Please ensure that the image file format you are uploading is only between jpeg, gif, or png. For your reference, here is a quick comparison table of which image file formats are supported by different OGP-consuming platforms and apps.2. Your image dimension is too low and not supported by LinkedIn. As they recommend minimum image dimensions: 1200 (w) x 627 (h) pixels.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Sorry that it didn’t work for you. Can you please try shorten the
og:imageURL and see if that works for you?For reference, please try visiting this URL.
If that doesn’t work for you, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
It seems to be working perfectly fine now.
As you’ve marked the ticket Resolved already, can you please confirm, if you need our assistance with anything else?
We’ll be more than glad to help you with the issues.
Looking forward to hearing back from you.
Thank you.
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