Missing field ‘logo’ for publisher details in rich results – Still.

  • Hello,

    Please refer to this post for the issue – https://support.rankmath.com/ticket/missing-field-logo-for-publisher-details-in-rich-results/.

    Last time you marked the post as ‘resolved’ without actually solving the issue. I would like to ask that this time you fully read through the thread and see that the issue isn’t resolved. This bug has lost many of us a lot of rankings.

    I re-opened this thread because we haven’t had a staff reply for over a week. Yet, I can see that support staff are active in this forum as they have replied to other posts within the past 24 hours.

    Is it too much to ask that you read fully through our thread and wait for us to reply before marking the issue as solved? The others in the thread and I would appreciate a real answer to this issue.

    Thank you.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have been working on this and we released an update with a fix for the issue. Please update to the latest version and clear your cache then check your URLs again with Google rich results test tool: https://search.google.com/test/rich-results and let us know if the issue persists.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Missing field ‘logo’ for publisher details in rich results – Still.’ is closed to new replies.