Issues connecting to the Google Search Console

#772249
  • Resolved Martina Würth

    1 month, 1 week ago

    Rank Math free

    Hello dear support team,

    I’ve been using your great plugin. I’ve optimized the pages for SEO. However, when connecting to the Search Console, there seems to be an issue; a red light appears in your plugin. What am I doing wrong?

    Best regards,
    Martina

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    I’m sorry to hear that you are facing the red light issue when trying to connect to the Google Search Console in our plugin.

    The red signal indicates a glitch in the corresponding connection between Rank Math and your Google account. This issue could be due to a possible glitch in the Google Analytics connection. To resolve this, you can follow these steps:

    1. Head over to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings.
    3. Rank Math will start validating the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue with the connection.
    4. If you see a red signal, you can reconnect with your Google account by following the steps shown in this screenshot:

    Reconnect Search Console connection

    If the issue persists even after reconnecting your Google account or if you see a red signal again during validation, we recommend opening a support ticket here and sharing the error log with us.

    Thank you for bringing this to our attention. Let me know if you need further assistance.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Fix Page Fetch Error Failed: Hostload Exceeded » Rank Math
    Why Did My Website Disappear From Google Search? » Rank Math
    How to Find Out Where 404 Errors Are Coming From » Rank Math

    Rakibuzzaman Siam

    1 month, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see you’re trying to connect your Google Account via a domain property (sc-domain:yourdomain.com) with our plugin.

    Please note that our plugin is only compatible with the URL prefix properties and it doesn’t fully support fetching data from domain properties. Also, the IndexStatus feature doesn’t work with it.

    You can follow the steps we shared above to create URL prefix properties: https://support.rankmath.com/ticket/connect-connect-through-google-connect/?view=all#post-745021

    Regarding the Analytics, can you please confirm if you have an active Google Analytics account? You can follow this guideline to create a Google Analytics account for your websites: https://support.google.com/analytics/answer/9304153?hl=en

    In case, you have a Google Analytics account but on another email address, then you can follow this URL to transfer the property to the same email address: https://support.google.com/google-ads/answer/44500?hl=en

    Once done, please try to reconnect your Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issues connecting to the Google Search Console’ is closed to new replies.