I cannot get my Snippet to save. It keeps defaulting back to blank. Why?

#210664
  • Resolved Valerie
    Rank Math free

    I have edited my Snippet several times and updated the page. It won’t save at all. Why?

Viewing 2 replies - 16 through 17 (of 17 total)
  • For example, I just went into Product and digital pricing guide to do some editing. The title field say “click to enter custom title”. It does that nearly every time I go to do anything.

    Brian
    Rank Math free

    Hello,

    Thank you for getting back to us.

    Upon further checking your site here, I was able to replicate the issue you are talking about. However, I went ahead and did a conflict check and on troubleshooting, I noticed that the issue happens due to the Nimble Page Builder which is required by your theme.

    You may want to consult the devs team on the plugin regarding the issue here to further get the source of the problem.

    However, it does not mean that the title remains unsaved, in an actual sense it seems like a cache issue since when you change the title it still gets updated as well.

    Hope this helps. Please do let us know if got any other queries for us.
    We are here to help, thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)

The ticket ‘I cannot get my Snippet to save. It keeps defaulting back to blank. Why?’ is closed to new replies.