I cannot click.

#407100
Viewing 6 replies - 16 through 21 (of 21 total)
  • I confirm, the slowness occurs the first time. By exiting the page and returning, the problem returns and always the first time.

    However, the delay is excessive, 3-4 seconds and the slower the device, the longer the waiting time.

    This solution is not good.

    Hello,

    We apologize for the issue you are experiencing on your end.

    Please note that the solution my colleague presented here simply disables a certain function and that should cause any performance issue as we are preventing a specific operation to happen.

    However, after a couple of closer looks, there is a slight delay when clicking the button the first time but this doesn’t cause by the Rank Math plugin.

    As the issue exists even when the Rank Math plugin is not active, I’m afraid we no longer be able to help with the debugging.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Strange, my answer did not come.
    I confirm, the slowdown is at the first click. Then I change the page and return to the page. The first click is slow.

    Hello,

    I wasn’t able to replicate the issue on my end. The reply button is working fine and loads normally. There seems to be no delay on my end: https://i.rankmath.com/9atcs9

    Please check and let us know if you need any other assistance.

    Check the video you published in the sensitive data and pay attention between the first click and the second. The first is slower. You, having a fast PC, notice the slowness less but it is also yours.

    As you point out yourself in the sensitive data, the first click takes almost two rotations and the second one rotation. instead the second click is instant. One rotation of the icon should equal one second. A second of reactivity is slow, imagine that I have 4 rotations because I have a slow mac.

    Hello,

    I removed the code added by my colleague and disabled our plugin to check the reply feature. It still behaves similarly as it does with our plugin enabled. The first time it takes time and the second time it works quicker. So it isn’t related to our plugin or happening because of it. Here is a screencast: https://i.rankmath.com/9YG8VM

    This is related to browsers as they cache the pages and load them quickly on the second load.

    Hope this helps. Let us know if you need any other assistance.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

The ticket ‘I cannot click.’ is closed to new replies.