Hello,
Thank you for the follow up.
I have checked your site and specifically the link you had provided with errors. I cleared your site cache and with the schema type set to none, I can’t see any errors. I have attached a screenshot of the SDTT on that link. Please check and let us know if the issue is still there on your end.
Looking forward to helping you. Thank you.
Hi, Thank you for the support through the process and solving the issue.
I have another site with same issue.
Could you please share the process that can be followed by my team for the other site as well.
The other site has 230+ errors on the same issue.
Best.
Hello,
I tried to log in to the website and record a screencast for you so you can do it by yourself but you seem to have removed the permissions for the user you shared with us so I can’t go to posts nor check plugin settings, could you check it?
Looking forward to help you.
Hello,
I have updated the credentials as requested. Can you please check and share the video?
Looking forward.
Thank you.
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This reply was modified 3 years, 10 months ago by
Bhuvesh Lal.
Hello,
Thank you for the follow up.
Could you please share the process that can be followed by my team for the other site as well.
I only cleared your site cache and tested your site for further errors of which there were none. Could you please do the same and if the issue persists, share the credentials of the site so we can have a look.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi
I have updated the details for the other website facing similar problems.
Please do look into it and respond at the earliest.
Looking forward.
Best.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have fixed the issue on your website.
It seems like you followed incorrect steps to import the data:
1. You imported the Schema data from the Schema Pro plugin
2. Then ran the converter inside the Rank Math plugin from the Database tools section to convert all old Review type posts to Article
3. Then ran the importer again of the Schema Pro plugin
Thus, the error was stored in the DB.
We the rank_math_review_posts_converted option from the wp_options table on your site, and then ran the converter again to convert all older Review Schema articles to Article Schema type.
Hope that helps. Please let us know if you need any other assistance. We are here to help.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
