divi not saving

#335883
  • Resolved Tiffany Mursic
    Rank Math free

    Hi, I have divi and when I go to try and save anything from the visual builder it doesn’t save. I did try the heath troubleshoot plug in and found that its a divi problem and now I don’t know where to go from there. Is this something you fix on your end or something they need to fix?

Viewing 3 replies - 16 through 18 (of 18 total)
  • hi i contacted divi support and this is what they said
    “I’m afraid, that is a bug and our development team is working behind the scene to fix it.
    Unfortunately, there is no ETA on a solution that I can provide at this time. Though I can assure you that issues are addressed as quickly as possible based on our development team’s current workload and the severity of the issue when compared to the severity of other open issues.
    Thanks for understanding! 👍”

    I find this super frustrating because I’d love to use your plug in.

    Hi, I spoke with Divi support and this is the response I was given:
    “I’m afraid, that is a bug and our development team is working behind the scene to fix it.
    Unfortunately, there is no ETA on a solution that I can provide at this time. Though I can assure you that issues are addressed as quickly as possible based on our development team’s current workload and the severity of the issue when compared to the severity of other open issues.
    Thanks for understanding! 👍”

    This is super frustrating because I would have loved to use your plug in.

    Azib Yaqoob
    Rank Math business

    Hello,

    Apologies for responding late to your query.

    Since this issue is coming from Divi’s end and they already took notice of it. We would suggest to please wait for some time until Divi release a fix for it via the next update.

    Let us know how that goes. Please don’t hesitate to contact us again if you have any questions.

    Thank you

Viewing 3 replies - 16 through 18 (of 18 total)

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