Can’t connect analytics account

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We logged in to your website with the details provided in the sensitive data section and can see that Rank Math is yet get all the necessary permission need to connect with the Google services

To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

If however, you are having challenges with this, then follow the steps below to fix it.

Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.

If you already have verified properties and you’re still unable to connect them – then follow these steps

1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

2) Re-connect to regenerate the auth token from Google

After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

3) Grant all necessary permissions

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

We hope this resolves the issue for you.

If you still face any problems or have any questions, please let us know. We’re always here to help.

Hello,

We accessed your site and found that you are not connected to Google services.

Please follow the steps above to connect to Google services. Also, ensure the properties (GA and GSC) are both on the same Google Account (gmail). If your Google Analytics account is on another email address then you can follow this URL to transfer the property to the same email address: https://support.google.com/google-ads/answer/44500?hl=en

For the Google Analytics ensure you connect the property with the following ID: G-7DKB26VKF9 as that is what is tracking analytics on your site currently.

Let us know how this goes. Please let us know if you have further questions or concerns.

Thank you.

Hello,

Please share FTP access to your site and add the following emails to your website’s Google Analytics and Search Console so we can investigate this further and fix the issue:

m*******@r***********
j********@r***********

You can follow this guide to add a user in the Search Console:
https://rankmath.com/kb/add-user-to-google-search-console/

To add a user Analytics: https://rankmath.com/kb/add-user-to-google-analytics/

Looking forward to helping you. Thank you.​​

Hello,

Sorry about the delay. Please share your FTP details as well so we can check this issue further.