BLANK IMAGE ON SOCIAL MEDIA

#397983
  • Resolved Afriupdate News
    Rank Math free

    Hello 👋 team,

    I’m having error with my OG tag, my featured image always shows blank on social media like Facebook especially. I have published a couple of contents but the image shows blank, I need help to fix this. Screenshot attached below.

    https://ibb.co/kSsMwBJ

Viewing 4 replies - 16 through 19 (of 19 total)
  • I have used different image formats, none is showing the featured image on social media.

    Hello,

    As you can check, our plugin is adding the og:image correctly to your site and Facebook is able to detect and fetch the URL without any issues:

    However, for some reason, they are not able to fetch the actual image from the URL. Please get in touch with your host and ask them if they have any kind of compression for images on your site that is causing this issue.

    Let us know how that goes. Looking forward to your update.

    Thanks.

    Good day team, I have contacted my host several but it happens they don’t have any image compression enabled on my website. Till now my website link preview are always blank on social media.

    Hello,

    The page is still showing OG image with a non-recommended resolution as you can see in my screenshot here:

    screenshot

    Can you please try resizing it a bit to 1200×630 pixels?

    Let us know how that goes. Looking forward to helping you on this one.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

The ticket ‘BLANK IMAGE ON SOCIAL MEDIA’ is closed to new replies.