API Error

  • I just downloaded and activated the plugin. When I try to run the SEO Analysis I get an Error: API Error: Invalid server response.

    I am on Wealthy Affiliate’s SiteRubix Server. When I searched your support, I found the following thread. I see a lot of back and forth between you and the host’s Site Support with the two of you trying to help each other. However, the ticket was closed because the discussion stopped for 15 days. However, I don’t see if a resolution was reached. https://support.rankmath.com/ticket/api-error-invalid-server-response-2/

    Also, since the in-post analysis appears to be working, how much am I missing out on without the SEO analysis? I like what I see on this plugin and would hate to have to stop using it already.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The site wide SEO analysis is quite helpful since it gives you a break down of the common SEO issues that would prevent your domain from ranking.

    I have just passed this on to the relevant internal team and we will be checking if your outgoing IP address has been blocked from our end and get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Sorry for the issues. It seems that the error is caused by a technical issue on our side. Our developers are working to find a solution for it, for now I’d suggest disabling the SEO Analysis module.

    We appreciate your patience and understanding on this matter. Thank you.

    Thanks for the quick update. I’m glad you’re looking into it. I really like what I’ve seen with the plugin and hope the rest works for me at some point. Appreciate the efforts!

    Hello George,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    • This reply was modified 3 months, 4 weeks ago by Alberto.

    Wait. Is this resolved? I thought they would follow up when tech looked at it?

    Hi Geroge,

    I am so sorry about that.

    We accidentally marked it as resolved. I have changed that.

    We are looking into the issue and when we have an update – we will let you know.

    Thank you.

    Hola, a mi también me da error en API. Seguí el tutorial durante mas de hora y media. Lo he revisado y me da el mismo error . Error de API, respuesta del servidor no válido. Mi servidor es hostinger.
    Agradezco vuestro tiempo.

    Hola, a mi también me da error en API. Seguí el tutorial durante mas de hora y media. Lo he revisado y me da el mismo error . Error de API, respuesta del servidor no válido. Mi servidor es hostinger.
    Agradezco vuestro tiempo.

    Hi Carma,

    Thank you for getting in touch with us today.

    We are still working on improving this module and we will share an update on this thread when we have shipped an update containing the fix.

    For now, we recommend disabling the SEO analysis module. This will however not affect the on-page tests when editing your posts and also won’t affect your SEO.

    We are looking forward to helping you. Thank you.

    • This reply was modified 3 months, 3 weeks ago by Michael Davis.

    Disappointing! Hope you can find a solution quickly. We have a number of websites that we are hoping to use RankMath with.

    Hi,

    We appreciate your patience in the meantime.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘API Error’ is closed to new replies.