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Hello, I am having a similar issue to a few other people I’ve seen post here. In the SEO Analysis tool, it stops after hitting about 40% in “Start Sitewide Analysis” and displays an error: “API Error: Invalid URL. Please try again with a valid URL.” It also only shows 12 total tests, which seems to be low after looking at other people’s notes.
I’ve tried flushing the SEO Analysis data in the Tools area but no change. I’ve also tried running the SEO Analysis about a dozen times as I saw that helped a previous ticket poster, but same results.
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Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘API Error’ is closed to new replies.