after the last update plugin.I cannot edit the description or title field.

#56151
  • Resolved aldewaghry
    Rank Math free

    I have a problem that appeared after the last update plugin.
    As you can see in the attached picture, I cannot edit the description or title field.
    https://ibb.co/X81TvGZ
    My site is in Arabic and things were right before the update.
    The browser uses Google Chrome.
    Please solve this problem.

Viewing 15 replies - 16 through 30 (of 36 total)
  • Thank you veru much
    may you close it.
    thank you again

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hi,

    We have fixed this issue in the beta(v1.0.44-beta).

    Please update to the latest Beta version by following this tutorial:
    https://rankmath.com/kb/version-control/#beta-updates

    That should fix the issue for you.

    The final version will be released in a few days, and you will see a notification in your dashboard when an update comes.

    Please let us know if there’s anything else we can help you with.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have seen you set the thread as solved, is it? If it isn’t, we will be here to continue helping you with your issue.

    Looking forward to help you.

    As Mr. Suraj said in his response, you have solved the problem in the next update.
    I downloaded the beta version of the new update and did not see a solution to the problem .. as it !!
    Wait for your solution
    thank you

    Hi,

    After updating to the beta version, please clear your site cache as well as browser cache(or you can try in the private browser window), this is how it should look https://i.rankmath.com/uTjr1D

    Looking forward to helping you.

    Thank you.

    Unfortunately, I took all the required steps for the browser and the site and deleted the temporary files.
    But the problem remains.
    The solution is that you must try it on an Arabic site.

    Can you please mark this post unresolved and share the login details in the Sensitive Data, so we can test directly on your website?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Can you please add the details again as it seems like they were not saved?

    Looking forward to helping you. Thank you.

    P.S. Please update to the latest version as well we released a few minutes back.

    welcome
    I give you the problem again.
    Please see Focus Keyword in the following image. This is supposed to be correct.
    https://ibb.co/qkbddgb
    But the error appears when I post the post, as you can see in the following picture:
    https://ibb.co/dt06TYr
    Permalink is like this
    % d8% a7% d9% 81% d8% b6% d9% 84-% d9% 82% d8% a7% d9% 84% d8% a8-% d8% a8% d9% 84% d9% 88% d8% ac % d8% b1-% d9% 84% d9% 84% d8% a7% d8% b9% d9% 84% d8% a7% d9% 86% d8% a7% d8% aa
    It should be like this
    افضل-قالب-بلوجر-للاعلانات
    In Arabic language .
    This is the problem that all Arab WordPress blogs face, which use Arabic words in links.
    I will allow you to enter my blog to try the solution, but please do not change the focus keyword and I hope that the test will be on only one page.
    https://www.learnwebseo.com/%d8%b4%d8%b1%d8%ad-%d8%ad%d8%b0%d9%81-%d8%a7%d9%84%d8%aa%d8 % a7% d8% b1% d9% 8a% d8% ae-% d9% 85% d9% 86-% d8% b1% d8% a7% d8% a8% d8% b7-% d8% a7% d9% 84% d9% 85% d9% 88% d8% b6% d9% 88% d8% b9.html
    thank you

    I hope the test is on only one page
    This Link
    thank you

    Hello,

    Sorry for the confusion.

    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you. Thank you.

Viewing 15 replies - 16 through 30 (of 36 total)

The ticket ‘after the last update plugin.I cannot edit the description or title field.’ is closed to new replies.