Support Lauren Morley

Lauren Morley

Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)
  • In reply to: API Error

    Awesome, thank you! It works for me too. I appreciate all your help with this.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: API Error

    Sure, I reactivated the same access token. Please let me know if I need to add it to the sensitive data area again, or if you can see the previous one. Thanks!

    In reply to: API Error

    Hello, they whitelisted that IP address this past Friday. Tried the SEO Analysis tool again and am still getting the API error message.

    In reply to: API Error

    Yes, here is the information I got from our host about this issue:

    I took a look at that link provided but it doesn’t give any information about the fix. Can you get in touch with Rankmath and see what needs to whitelisted or any code that needs to be added to an NGINX server to allow the API calls?
    We don’t block any API calls on this end but perhaps they have an IP address that needs to be whitelisted?
    Usually, an API call like this based on a Key that the developers supply. Have you checked to make sure they Key is up to date?
    Let us know and we’ll go from there.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: API Error

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)