Support Fleda Bennie

Fleda Bennie

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Viewing 9 replies - 1 through 9 (of 9 total)
  • In reply to: Keyword Will Not Save

    Is an FTP Login the username and password I use to log in to my web host? I use NameHero so I can give you that login or create a new one. I just need to know exactly what it is. I would like to go back to RankMath once it is working.

    • This reply was modified 1 month, 3 weeks ago by Fleda Bennie.
    In reply to: Keyword Will Not Save

    My webhost changed all the settings and RankMath still will not work. I also deactivated Mod Security in case it was causing the problem but that didn’t help either. They suggested I now come back to you.

    In reply to: Keyword Will Not Save

    I have changed your access to Administrator and Yes, you can temporarily deactivate Yoast.

    In reply to: Keyword Will Not Save

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    In reply to: Keyword Will Not Save

    I deleted and re-installed RankMath and it still doesn’t work. I am going to deactivate it and go to Yoast since none of you seem to feel this is important. I would really appreciate an answer and I think 24 hours is more than enough time for someone to have responded to me. I love you app when it works but your customer service is certainly lacking. I also posted on your Facebook page because I was told there was a good response time there but haven’t heard a word on Facebook either. I’m very, very sorry to go to Yoast but…..

    In reply to: Keyword Will Not Save

    I have sent 3 replies and gotten no response. I did everything the link said to do and the problem is not resolved. I really need an answer and this is my fourth try at getting one. I want to continue to use RankMath but can’t if you won’t help me resolve whatever is going on.

    In reply to: Keyword Will Not Save

    Would someone please answer me????? I really want to continue to use Rank Math but can’t if I don’t get some answer as to why I can no longer save the keyword and snippet.

    Please give me an answer.

    In reply to: Keyword Will Not Save

    Should I uninstall and re-install RankMath? No matter what I disable, the keyword and snippet will not stay in the post. And, my theme is not in conflict.

    In reply to: Keyword Will Not Save

    Did all that and here is the message I get in Site Health:

    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

    Error The WP_AUTO_UPDATE_CORE constant is defined and enabled.
    Passed No version control systems were detected.
    Passed Your installation of WordPress doesn’t require FTP credentials to perform updates.
    Passed All of your WordPress files are writable.
    Error WordPress security and maintenance releases are blocked by define( ‘WP_AUTO_UPDATE_CORE’, false );.

    It also says I don’t have a default Theme installed but I have used the same theme for quite some time and have not changed it and it is up to date. I use Astra.

Viewing 9 replies - 1 through 9 (of 9 total)