You’re most probably offline

#501639
  • Resolved Marc Sommer

    3 years, 4 months ago

    Rank Math free

    Hi,

    Once I connect Rank Math SEO and try to edit a post / custom post I receive a pop-up: You’re most probably offline (in German: Sie sind wahrscheinlich offline.)

    It disappears once I disconnect the account.

    Any idea?

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    3 years, 4 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, let’s go through the steps below:

    #1 ~ Check REST API Status Using WordPress Site Health:

    It’s possible that your website may having trouble connecting to the WordPress REST API. To check this, simply go to the WordPress Dashboard > Tools > Site Health page to view the report. If the REST API is not working, you should see an alert under the recommended improvements like, “The REST API encountered an unexpected result.”

    #2 ~ Check your WordPress site URL setting:

    Please head over to the WordPress Dashboard > Settings > General page and make sure that the Site Address and WordPress Address options are correct.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘You’re most probably offline’ is closed to new replies.