Hello,
We apologize for the inconvenience you’ve experienced. We understand your frustration and would like to help resolve this issue for you. Please allow us to assist you further by assigning this ticket to a human agent from our support team. You can do this by clicking on the “Assign to Human Agent” button below.
Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
Sources:
How to Delete Your Rank Math Account » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
TICKET NUMBER: 8211
I received an email from RankMath regarding my support ticket, only to find that it had been deleted.
The email was from your team (Uzair)
Ive logged on today and found that the RankMath team has broken my Google Search Console as well as Google Analytics.
All sitemaps on Google Search Console are failing and “Couldnt be fetched”
I am blown away by the support I have received… PLEASE fix these issues…. like what the hell? all you are doing is breaking more things… and fixing nothing…
Hello,
We haven’t deleted your ticket. We have refunded your PRO plan since we don’t tolerate abusive language. Our support team was trying to help you resolve the issue, but it takes time, and cooperation from your end to figure out the cause and fix it.
Since you are no longer on the PRO plan, you will not be able to access the tickets you created in the PRO forums. Our support team doesn’t have access to your GSC account, so we can’t break anything there. Please check the detailed issue reported by Google for the sitemap and let us know so we can help you fix it.
Please note that if you use abusive words or yell again, we will have no choice other than to block your account & site from using Rank Math.
Looking forward to helping you.
