Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you please share your website’s URL so that we can further investigate the issue?
You can add the website’s URL in the sensitive data section of the ticket.
Looking forward to helping you.
Thank you.
Is it public or only we 2 see my site link.? I don’t want to share my link on public.
I shared it on the Sensitive Data option. Thank you
Hello,
The sensitive data section is completely secure and is only accessible by you and our support staff.
I checked your sitemaps and was able to replicate the issue on the page sitemap.
The Page sitemap is redirecting to the homepage of your website. Also, the sitemaps are getting heavily cached.
You can have a look at the screencast and screenshots in the sensitive data section of this ticket.
Upon checking further, it seems like you’ve disabled the page sitemap but due to caching, it is still shown in the sitemaps list.
In this case, please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
3. Clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap (your-domin.com/sitemap_index.xml) (please ensure to replace “your-domain.com” with your actual domain).
Further, give Google some time to crawl your website again and see if the issue is fixed.
I noticed in one of your screenshots that you’ve already excluded the sitemaps from getting cached by your caching plugin, however, I suggest you double-check if the settings are saved properly.
Please let us know how that goes.
Thank you.
Thank you for your reply.
Hello,
We are glad we addressed your concern.
If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
