Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It is likely that Rank Math is reading from a cached version of your site. Please clear your site cache and run the SEO analysis once again.
Let us know how this goes.
Looking forward to helping you. Thank you.
Hi there,
I have the same problem even though the expires have been added to the .htaccess file.
I’ve cleared my site cache and it’s not working.
any other idea?
Thanks
I open a new ticket for this, that my login information ist not showed
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This reply was modified 4 years, 2 months ago by
Francisco Vivo Pastor. Reason: capitancapodotes@gmail.com - Password: cWOJpH@gHn3&EgmMP^A&@aH8
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This reply was modified 4 years, 2 months ago by Francisco Vivo Pastor.
I am also getting this same issue. I have tried over and over to change the settings, and using the recommended W3 Total Cache plugin – I’ve checked every object downloaded on the page and all have a expiry of 1 year from now.
Any help appreciated.
Hi Michael,
I have tried clearing all cache. Browser, server, you name it but I still get the error.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I open a new ticket for this, that my login information ist not showed
Hello Guys,
We are extremely sorry but we cannot offer assistance with this issue.
As much as we would love to offer customized solution to each and ever user we have, it just isn’t possible for a small company like ours with limited resources.
Rank Math only reports issues with speed – there are no options in Rank Math to fix the speed issues.
You can follow this tutorial for the same: https://mythemeshop.com/blog/wordpress-speed-optimization/
You can also run your website through this test to know that our test is accurate and there will be a few images/files without cache: https://www.giftofspeed.com/cache-checker/
If you are facing any issue with any Rank Math option, we are just a ticket away.
Thank you.
