You have already used this Focus Keyword.

#46371
  • Resolved Neil Cox
    Rank Math free

    I’ve got a couple of webpages that state I’ve already used this focus keyword before. However, there aren’t. I’ve seen a previous support query raised previously, but confused as to the solution. It refers to accessing the database with my host but would like a pointer as to where I’d find the offending file(s) please?

    Additionally, I’ve used the Healthcheck plugin with all the plugins deactivated I still get the Focus keyword already used message.

    As requested hopefully this is what you require…for access to MyPhp:

    • This topic was modified 3 years, 11 months ago by Neil Cox.
    • This topic was modified 3 years, 11 months ago by Neil Cox. Reason: Additional setup for Phpadmin access
    • This topic was modified 3 years, 11 months ago by Neil Cox.
Viewing 15 replies - 1 through 15 (of 15 total)
  • Todd
    Rank Math free

    Hi Neil,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Do you mean the plugin is incorrectly showing that you have already used a focus keyword in the past?

    Can you please disable the plugin and enable it again?

    If that doesn’t fix the issue, please try optimizing your DB table like this:
    https://www.interserver.net/tips/kb/how-to-optimize-mysql-database-using-phpmyadmin-in-cpanel/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Yes that’s correct. I have a page on my website (possibly others I haven’t checked yet) that show incorrectly that I have already used the focus keyword before. When you click on it, it takes you to the same page that’s using it.

    I have disabled the plugin. And enabled it. Which still presents with the same problem.

    I have also optimised the DB table, (thanks for the instructions) but the problem persists. Any clues please?

    Todd
    Rank Math free

    Hello Neil,

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I’ve setup a temp login as above

    • This reply was modified 3 years, 11 months ago by Neil Cox.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I have been able to reproduce the problem on your site but I cannot replicate it on my end. My efforts to login to your database using the phpMyadmin plugin did not also bear fruit. Could you please share some cPanel access so that we can check this further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I am getting Authentication failed error when I try to login to your site using FileZilla. Can you please check the username and password again?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I am afraid that I the login credentials do not work on my end as well.
    Please check if you host is able to take a look at this so that we can be able to help further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I think it’s fair to say I’ll give up on this now.

    Todd
    Rank Math free

    Hi Neil,

    We are so sorry but it is always a good idea to try the logins on your end in an incognito window to ensure they are correct and to avoid unnecessary back and forth.

    If you want to give it another shot, let us know. We are more than willing to find the root cause of this issue.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘You have already used this Focus Keyword.’ is closed to new replies.