You are charging more than what you are showing on your website.

#289174
  • Resolved Baguma Richj
    Rank Math pro
    Content AI Starter

    The prices on rankmath.com/offer are different when you have reached the final stage of paying. I picked a business package which is US $199 per year but when I clicked on BUY, the price was showing $238 per year. The prices you are promoting for your services are not the same prices you are charging.

    In other words, you are charging more than what you are showing on your website.

    Please write back to me on r**********@g********
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math today.

    We state on our website that the price is without taxes and we need to collect taxes as that is a requirement for any business.

    You can see a more in-depth explanation here: https://rankmath.com/kb/why-does-rank-math-charge-vat-and-gst/

    ​​​​​​That’s why you see a different value when you actually go into the checkout page.

    Don’t hesitate to get in touch if you have any other questions.

    Baguma Richj
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We explicitly tell the users that this price is without VAT and that is because if you are eligible for a VAT refund you know that you won’t have to pay those taxes and you’ll end with the price you have on our website.
    Prices without VAT

    We already sent you the article that explains the reason we have to charge VAT, but if you are eligible for a tax refund you can request that afterward by following this tutorial: https://rankmath.com/kb/vat-and-gst-refunds/

    If you have questions about any other topic or require any assistance please open a new ticket.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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