Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
If we take for example the first store that is called “24S”, that store doesn’t have any data in the database that belongs to Yoast SEO, so when you try to import from Yoast to our plugin nothing gets imported because there’s nothing in the database for that.
The video you shared via email shows two different domains and the import and export functionality doesn’t work across domains.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
Hello, can someone help pls?
Hello,
The login link you have shared is not working. Please reactivate it or share a new login link so we can check this further.
Looking forward to helping you.
i shared in the sensistve field…
by the way i am using rankMath PRO not freee
Hello,
I tried to log in with the link provided but it is redirecting to your homepage. Please update the link so we can investigate further.
Looking forward to helping you.
hi Team,
That login link has expired.
Please try this one.
[sensitive data]
thanks
Hello,
Please note that all Rank Math Free forum discussions are visible to the public. Do not share email addresses, passwords, etc in the forum. We have the designated sensitive data area for information that is visible to only you and Rank Math support staff.
Your Yoast data import completed successfully. Screenshot:
Hope that helps. Please let us know if you have questions.
Can I send you a video to show you the issues ?
Please help. I have already paid for PRO… still this issue is still going on.
Hello,
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
updated sensitive info. pls help
Hello,
Before further checking the issue, please share the email address you used to purchase your PRO subscription or the receipt you received from FastSpring.com so we can verify it first.
Looking forward to helping you with this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.