Xml sitemap throwing to 404 with edit author slug plugin

#109961
  • Resolved Saransh Srivastava
    Rank Math free

    Hello Team, I am using Rank Math Seo Plugin and Edit Author Slug together and from beginning I am getting 404 problem with my xml sitemap. /sitemap_index.xml link throws to 404 page and redirect to homepage.

    I tried many settings provided by Rank Math team but nothing worked. I performed the conflict test by deactivating all plugins one by one and noticed that the edit author slug plugin is causing the problem.

    Please Note: Sometime this problem solves on its own and reappears on its own.

    Following setting I tried too much times

    1. Flushed permalink setting

    2. Excluded sitemap from cache plugin

    3. purged all cache

    4. save sitemap setting in rank math plugin

    And finally talked with litespeed to exclude xml sitemap and they replied with email….

    LiteSpeed is not caching the sitemap , as you can see in my screenshot

    there is an x-litespeed-cache-control: no-cache header, which means this URI is not being cached by LiteSpeed Cache

    However, you do have a cache-control header, this header will tell browser to cache this page on its local , try get rid of it and then do a hard refresh

    And they also send me a picture in which they marked with red written as following…

    x-litespeed-cache-control: no-cache

Viewing 3 replies - 1 through 3 (of 3 total)
  • The same is happening to me but I usually fix it by going into Settings –> Permalinks and then just saving the settings without touching it.

    Samuel P, I thinks this is not a solution, because I also done this to many times but after sometime problem reappears..

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. If the issue occurs again, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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